Change to Maventa’s scanning addresses – FAQ
Maventa is switching its scanning service provider, which means that the scanning addresses used for receiving purchase invoices will change. We have compiled a list of frequently asked questions and answers regarding this change below.
Key points at a glance
- E-invoice addresses and the operator Maventa will remain unchanged.
- The change applies to email and paper invoice addresses.
- Receiving paper invoices will not end but will continue through the new scanning service provider.
- Current paper invoice addresses will close on September 30, 2026.
- Current and new email invoice addresses will operate in parallel in the future.
- Customers will be notified separately when the new billing address is active and ready for use.
What will remain the same?
E-invoice addresses and the operator Maventa will remain unchanged.
The change in scanning service provider will not affect the e-invoice address or the information or functionality related to receiving e-invoices.
What will change?
Email and paper invoice addresses will change.
When will I find out the new invoicing addresses?
New customers will receive their new invoicing addresses upon onboarding. These addresses will not change again.
The new invoicing addresses for existing customers will be activated no later than week 24. Customers will be notified by email when the new addresses are active and ready for use.
Do I need to notify vendors of invoicing address changes, even if the vendor has never sent anything other than e-invoices?
Yes.
Typically, paper invoices are sent for things like payment reminders. Additionally, nearly all invoicing material sent from outside Finland consists of email and paper invoices.
How much time do I have to notify my vendors of the change?
The current Kollektor Scan paper invoice addresses will be closed on September 30, 2026. Once you receive information about the new invoicing addresses in June 2026, you will have approximately three months to notify your vendors of the new paper invoice address.
Email invoice addresses will operate in parallel in the future.
The e-invoice address will not change, so no notification is required for that.
How long will the old addresses remain active?
The parallel use of old and new addresses will continue as follows:
- Email invoice addresses: Parallel use in the future.
- Paper invoice addresses: The current Kollektor Scan paper invoice addresses will be closed on September 30, 2026. Starting October 1, 2026, invoices sent to the old paper invoice address will be returned to the sender.
Will the receipt of paper invoices end?
No. Receiving paper invoices will continue as normal through the new scanning service provider.
Only the current Kollektor Scan address will be discontinued after September 30, 2026.
Starting October 1, 2026, invoices sent to the old paper invoice address will be returned to the sender.
When will the current @kollektor.fi email address be closed?
The email invoice address in the format invoice-BID@kollektor.fi will operate in parallel in the future.
Why is the timeline for this change so tight? Can the date be postponed?
The change is due to Maventa switching scanning service providers, and the timeline for the change is set by Maventa.
Will I see the new invoicing addresses in Easor App?
Yes. You can view your invoicing addresses in Easor App under your organisation’s settings.
The new addresses will be updated in Easor App once Maventa has completed all migrations and the new addresses have been activated by week 24 at the latest.
How do I notify my vendors? Will I receive a ready-made message template?
We’ll help you notify your vendors. We’ll provide you with:
- a ready-made message template where you can fill in your new invoicing information and send it to your vendors,
- instructions for implementing the new invoicing address,
What are the new email and paper invoice addresses?
Email invoice address
FI-BID@scan.maventa.com
Here, BID is the company’s business ID without a hyphen.
Example: FI-12345678@scan.maventa.com
Paper invoice address
Company name
AIFIXXXX (XXXX = customer number assigned to the company)
PL 110
01301 VANTAA
The customer number refers to a unique customer number generated by the Maventa system.
Example address
Company Ltd AB Tmi
AIFI0001
PL 110
01301 VANTAA