Change to Maventa’s scanning addresses – FAQ
Maventa has changed its scanning service provider, which means that the scanning addresses used for receiving purchase invoices have changed. We have compiled a list of frequently asked questions and answers regarding this change below.
The old scanning address for paper invoices has been closed on 30 September 2026, and any invoices sent to it will be returned to the sender. Please inform your suppliers of the new address as soon as possible.
Key points at a glance
- E-invoice addresses and the operator Maventa will remain unchanged.
- The change applies to email and paper invoice addresses.
- Receiving paper invoices will not end but will continue through the new scanning service provider.
- The old paper invoice addresses have been closed on 30 September 2026, and any invoices sent to them will be returned to the sender.
- Current and new email invoice addresses will operate in parallel in the future.
What will remain the same?
E-invoice addresses and the operator Maventa will remain unchanged.
The change in scanning service provider will not affect the e-invoice address or the information or functionality related to receiving e-invoices.
What will change?
Email and paper invoice addresses will change.
Do I need to notify vendors of invoicing address changes, even if the vendor has never sent anything other than e-invoices?
Yes.
Typically, paper invoices are sent for things like payment reminders. Additionally, nearly all invoicing material sent from outside Finland consists of email and paper invoices.
How much time do I have to notify my vendors of the change?
The old Kollektor Scan paper invoice addresses have been closed on September 30, 2026.
Email invoice addresses will operate in parallel in the future.
The e-invoice address will not change, so no notification is required for that.
How long will the old addresses remain active?
The parallel use of old and new addresses will continue as follows:
- Email invoice addresses: Parallel use in the future.
- Paper invoice addresses: The old Kollektor Scan paper invoice addresses have been closed on September 30, 2026. Starting October 1, 2026, invoices sent to the old paper invoice address will be returned to the sender.
Will the receipt of paper invoices end?
No. Receiving paper invoices will continue as normal through the new scanning service provider.
The old Kollektor Scan address have been closed on September 30, 2026.
Starting October 1, 2026, invoices sent to the old paper invoice address will be returned to the sender.
When will the current @kollektor.fi email address be closed?
The email invoice address in the format invoice-BID@kollektor.fi will operate in parallel in the future.
Will I see the new invoicing addresses in Easor App?
Yes. You can view your invoicing addresses in Easor App under your organisation’s settings.
How do I notify my vendors? Will I receive a ready-made message template?
We’ll help you notify your vendors. We’ll provide you with:
- a ready-made message template where you can fill in your new invoicing information and send it to your vendors,
- instructions for implementing the new invoicing address,
What are the new email and paper invoice addresses?
Email invoice address
FI-BID@scan.maventa.com
Here, BID is the company’s business ID without a hyphen.
Example: FI-12345678@scan.maventa.com
Paper invoice address
Company name
AIFIXXXX (XXXX = customer number assigned to the company)
PL 110
01301 VANTAA
The customer number refers to a unique customer number generated by the Maventa system.
Example address
Company Ltd AB Tmi
AIFI0001
PL 110
01301 VANTAA