--- title: Credit notes description: This article explains how to process a credit note in the Payments service. --- [Skip to content](https://help.easor.com/en/easor-app-credit-notes#main-content) - [English](https://help.easor.com/en/easor-app-credit-notes) - [Suomi – Suomi](https://help.easor.com/fi-fi/easor-app-hyvityslaskut) English Show submenu for translations [![Logotype\_TraceBlack](https://help.easor.com/hs-fs/hubfs/Logotype_TraceBlack.png?width=200&height=45&name=Logotype_TraceBlack.png)](https://help.easor.com/fi-fi?hsLang=en) Open main navigation Close main navigation - - [English](https://help.easor.com/en/easor-app-credit-notes) - [Suomi – Suomi](https://help.easor.com/fi-fi/easor-app-hyvityslaskut) English Show submenu for translations - [Easor App -koulutus torstaisin klo 13](https://easor.clickmeeting.com/easor-app-koulutus) [Easor App -koulutus torstaisin klo 13](https://easor.clickmeeting.com/easor-app-koulutus) How can we help you? - There are no suggestions because the search field is empty. 1. [Suomi](https://help.easor.com/en?hsLang=en) 2. [Payments](https://help.easor.com/en/payments?hsLang=en) February 23, 2026 # Credit notes ## This article explains how to process a credit note in the Payments service. 1. Open a credit note by clicking on the invoice row in the Payments view. You can recognize a credit note by its negative amount. 2. Edit the credit note details if necessary 3. Select **Use credit note** in the upper right corner. ![EN Payments - Use credit note 120325](https://help.easor.com/hs-fs/hubfs/FIIN%20Easor%20App%20-%20Payments/EN%20Payments%20-%20Use%20credit%20note%20120325.png?width=670&height=672&name=EN%20Payments%20-%20Use%20credit%20note%20120325.png) 4. The program will deduct the credit note amount from the next purchase invoices from the same supplier. 5. You can also select **Use credit note** from the invoice row in the Payments view. ![EN Payments - Use credit note in Payment view 020824](https://help.easor.com/hs-fs/hubfs/FIIN%20Easor%20App%20-%20Payments/EN%20Payments%20-%20Use%20credit%20note%20in%20Payment%20view%20020824.png?width=670&height=185&name=EN%20Payments%20-%20Use%20credit%20note%20in%20Payment%20view%20020824.png) 6. If you do not want to allocate the credit note to any purchase invoice, but want the money to be refunded to your account, select **Refunded / Otherwise reimbursed** from the three-dot menu. ![EN Payments - Credit note - Refunded Otherwise reimbursed](https://help.easor.com/hs-fs/hubfs/FIIN%20Easor%20App%20-%20Payments/EN%20Payments%20-%20Credit%20note%20-%20Refunded%20Otherwise%20reimbursed.png?width=670&height=263&name=EN%20Payments%20-%20Credit%20note%20-%20Refunded%20Otherwise%20reimbursed.png) 7. Select the date on which the credit note will be marked as refunded and select **Continue**. ![EN Payments - Credit note - Refunded Otherwise reimbursed - Confirmation](https://help.easor.com/hs-fs/hubfs/FIIN%20Easor%20App%20-%20Payments/EN%20Payments%20-%20Credit%20note%20-%20Refunded%20Otherwise%20reimbursed%20-%20Confirmation.png?width=302&height=243&name=EN%20Payments%20-%20Credit%20note%20-%20Refunded%20Otherwise%20reimbursed%20-%20Confirmation.png) 8. The credit note will be marked as refunded. ![EN Payments - Credit note - Credit note used](https://help.easor.com/hs-fs/hubfs/FIIN%20Easor%20App%20-%20Payments/EN%20Payments%20-%20Credit%20note%20-%20Credit%20note%20used.png?width=670&height=155&name=EN%20Payments%20-%20Credit%20note%20-%20Credit%20note%20used.png)   - [Release notes and product news](https://help.easor.com/en/release-notes-and-product-news?hsLang=en) - [Service status updates](https://help.easor.com/en/service-status-updates?hsLang=en) - [Support](https://help.easor.com/en/support?hsLang=en) - [Home page](https://help.easor.com/en/home-page?hsLang=en) - [Documents](https://help.easor.com/en/documents?hsLang=en) - [Easor App mobile](https://help.easor.com/en/easor-app-mobile?hsLang=en) - [Payments](https://help.easor.com/en/payments?hsLang=en#main-content) - [New Payments service](https://help.easor.com/en/payments?hsLang=en#new-payments-service) - [Sales invoicing](https://help.easor.com/en/sales-invoicing?hsLang=en) - [Recurring invoicing](https://help.easor.com/en/recurring-invoicing?hsLang=en) - [Bank accounts](https://help.easor.com/en/bank-accounts?hsLang=en) - [Reports](https://help.easor.com/en/reports?hsLang=en#main-content) - [General ledger and journal](https://help.easor.com/en/reports?hsLang=en#general-ledger-and-journal) - [Simple Salaries](https://help.easor.com/en/simple-salaries?hsLang=en) - [Material sending](https://help.easor.com/en/material-sending?hsLang=en) - [Settings](https://help.easor.com/en/settings?hsLang=en) - [General](https://help.easor.com/en/general?hsLang=en#main-content) - [VAT](https://help.easor.com/en/general?hsLang=en#vat) [![Logotype\_TraceBlack](https://help.easor.com/hs-fs/hubfs/Logotype_TraceBlack.png?width=200&height=45&name=Logotype_TraceBlack.png "Logotype_TraceBlack")](https://easor.com/fi/?hsLang=en) ## Asiaa asiakaspalveluun? 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